VoIP process

Our process is a flexible framework that adapts, evolves and responds to your needs. It's the streamlined result of two decades of designing and marketing VoIP solutions for you.

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Voice over Wi-Fi

Stay connected without paying for a mobile signal.

VoWi-Fi is a technology providing a packet voice service delivered over IP via a Wi-Fi network.

Your agents will be able to make calls without the need for a mobile signal whether it's in the basement, around the building or on the top floor. 

Wi-Fi phones also include a walkie-talkie function in addition to functioning as an extension of your fixed phones for Group Paging and also allow you to call 911 from wherever you are, even in the event of a power outage.  

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In addition to a wide range of standard telephony features found in traditional telephone systems, such as call waiting, voicemail and caller ID, other enhanced communication features such as voicemail to email and DID transfer will help you manage calls more efficiently.

Simplifying business communications connects you with your organization, whether you're in the office or anywhere in the world.

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Call Center

Our numbering tools and automation solutions integrate into your CRM and automatically track customers and help you engage with your customers by knowing what they want and when they want it.

With omni-channel capabilities, you can send appointment reminders to your customers in the form of voice recording, text message and/or email; then collect their confirmations through the same channels.

With Interactive Voice Response, you can conduct telephone surveys and send interactive surveys via SMS.

Least-cost routing

Least Cost Routing (LCR) is the process of selecting the path of outbound communication traffic based on cost.

A "Least Cost Router" software program selects routes among several operators for international callings.

Flasix chooses the best and cheapest routes for origin and destination traffic. For you this means excellent quality and an excellent price.